Caroline MONDON, CFPIM, CIRM, CSCP, CDDP, CDDL, NLP Master Practitioner, and Certified Independent Board Member, has been a plant manager for the robotics and electronic equipment industries, a supply chain implementer in several medium-sized companies, a Supply Chain & Logistics Director in several countries for the automotive industry, and consultant/owner of CM Enterprises since 2005. She has conducted seminars on S&OP for executives on four continents, has instructed for APICS certifications CPIM since 1994 and still instruct CSCP, and is currently a qualified instructor for the Demand Driven Institute.

Ms. MONDON was the president of Fapics, the French Association of Supply Chain Management, between 2011 and 2016, in charge of international and national partnerships. She is the author of a bestselling French business detective novel, Le chaînon manquant, which won a national award for “Quality and Performance Principles” in 2009. The Ministry of the Economy of France awarded her the Chevalière de la Légion d’Honneur in 2014.

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About the author

The book

This utterly unique how-to supply chain management work is written as mystery to help engage readers. It fills the need for an accessible work on supply chain management skills that helps strengthen, improve, and adapt the management of industries to meet the swiftly changing needs of a global market.

How to use this book  ?

Bonjour my English readers! Welcome to my first English-language book.

This is not an ordinary supply chain management how-to guide. It is a detective novel that can be read from start to finish in one weekend. However, much like in one of my favorite books, Dr. Eliyahu Goldratt’s groundbreaking work, The Goal, readers will discover valuable information about different ways to improve a company and to implement change woven into the plot of the story.


Therefore, if you have a serious interest in the “how-to” part of supply chain management best practices, demand driven methodologies, and the S&OP (sales and operations planning) process, then this book is definitely for you.

There are 33 “clues” along the margins of the book. These indicate the availability of additional information on two pages appendices that introduce more in-depth treatment of topics concerning supply chain management. These appendices are displayed in 3 sections: People, Tools & Methods & Processes, Demand Driven Adaptive Enterprise to cover traditional best practices and innovative ones as well as change management principles to implement them successfully. As supply chain management best practices evolve rapidly, these appendices be updated continuously by top international certified experts.

This website also have an index and bibliography for further reading on those subjects and introduce you to the international experts who wrote the appendices. Don't hesitate to contact them for more information or for services.

This book, as well as the 33 appendices, are part of the material available to pass the test of the newest course of the Demand Driven Institute: Demand Driven Supply Chain Fundamentals.

I hope you enjoy my book. Of course I would love to hear from you through Contact us.

A bientôt!

Caroline MONDON


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