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About the author

Caroline MONDON, CFPIM, CIRM, CSCP, AEFP, DDPP, DDLP, NLP Master Practitioner, and Certified Independent Board Member, engineer, has taught international certification in Supply Chain Management (CPIM, CSCP, AEFP, DDPP) in multiple countries and industries and co-developed with the Demand Driven Institute (DDI) the 'Adaptive Enterprise Foundations AEF' distributed by ASCM (Association for Supply Chain Management, formerly APICS). She has introduced in France serious games or business simulations that are used to raise awareness of the economic issues of good practices in Supply Chain Management. She co-developed with DDI the variant 'A DDS&OP experience' of the serious game The Fresh Connection.


As an industrialist, Caroline MONDON ran mechanical and electronics factories, and then practiced Supply Chain Management to straighten out a dozen French SMEs and ETIs. She was Supply Chain Director of ten automotive industry plants in seven countries. She is now a part time Director of Development of the Francophone Supply Chain Management Association AfrSCM (formerly Fapics) and is active on international partnerships. She is an expert of the Sales & Operations Plan and facilitates seminars in 4 continents.


As a writer, she published an educational detective novel « Le chainon manquant » Afnor 2005 which 3d edition won the special Promotion of Quality Principles prize In 2009. The revised English version  « The Missing Links » illustrates the innovative Demand Driven Adaptive Enterprise (DDAE) methodology of the Demand Driven Institute. It was published in 2016 in the US by Industrial Press.


Knighted of the National Order of Merit (2008).

Knighted of the Legion of Honour (2014).

The book

This utterly unique how-to supply chain management work is written as mystery to help engage readers. It fills the need for an accessible work on supply chain management skills that helps strengthen, improve, and adapt the management of industries to meet the swiftly changing needs of a global market.

How to use this book  ?

Bonjour my English readers! Welcome to my first English-language book.

This is not an ordinary supply chain management how-to guide. It is a detective novel that can be read from start to finish in one weekend. However, much like in one of my favorite books, Dr. Eliyahu Goldratt’s groundbreaking work, The Goal, readers will discover valuable information about different ways to improve a company and to implement change woven into the plot of the story.


Therefore, if you have a serious interest in the “how-to” part of supply chain management best practices, demand driven methodologies, and the S&OP (sales and operations planning) process, then this book is definitely for you.

There are 33 “clues” along the margins of the book. These indicate the availability of additional information on two pages appendices that introduce more in-depth treatment of topics concerning supply chain management. These appendices are displayed in 3 sections: People, Tools & Methods & Processes, Demand Driven Adaptive Enterprise to cover traditional best practices and innovative ones as well as change management principles to implement them successfully. As supply chain management best practices evolve rapidly, these appendices be updated continuously by top international certified experts.

This website also have an index and bibliography for further reading on those subjects and introduce you to the international experts who wrote the appendices. Don't hesitate to contact them for more information or for services.

This book, as well as the 33 appendices, are part of the material available to pass the test of the newest course of the Demand Driven Institute: Adaptive Enterprise Foundations.

I hope you enjoy my book. Of course I would love to hear from you through Contact us.

A bientôt!

Caroline MONDON


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