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Miami USA

February 14, 15, 2017


Hi Caroline and Keith, I wanted to tell you that this course was just great!


It has shown me that one of the most important things during is the whole subject area of changing people´s attitudes and habits This course showed the complete picture and how to deal and overcome resistance to change. Obviously, this is not a course designed to have the same level of technical depth as a DDP or a DDL, but it great for a starter, a General Manager or as in my case an expert on the field that has to take into account the Change Management and the training new buffer. 


I brought a customer from Alumina from Colombia, he was really happy with the course, and eager to know more!!


The slides are beautiful, the connection with TOC and Lean is great!


Thanks again.

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